Last updated: June 2026
We treat your home and everything in it with real care. This page explains how we handle valuables, delicate items and the occasional accident.
Our cleaners are background-checked, trained and fully insured — trusted people who handle every home, and everything in it, with respect.
If you have anything high-value, fragile or sentimental, do let us know beforehand or tuck it away, and we’ll happily clean around it.
Accidents are uncommon, but if anything is damaged while we’re cleaning we’ll tell you there and then. Because we’re fully insured, genuine accidental damage is covered — just report any breakage within 24 hours and we’ll put it right quickly and fairly.
Please keep cash, jewellery and anything irreplaceable somewhere secure. We won’t move or handle items like these unless you’ve specifically asked us to.
Book with confidence. Every Silver Gate clean is fully insured and backed by our satisfaction guarantee — if anything is not right, tell us within 48 hours and we will come back and re-clean it, free. That is the deal.
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